Business Needs
Pro Touch is an ever-expanding company and they were engaged in several digital business initiatives that required a solution to implement the most efficient and manageable processes.
One of their main initiatives was to build a brand platform. Building this platform presented many challenges as the data was scattered across the company: in three different systems including a PIM, CMS, and an external shop system. This structure was causing a significant time loss and a decrease in time to market. And because the data was not organized appropriately, the quality was very poor. They needed a solution that could gather and store all required data in a single-source. As part of the solution, they also needed an eCommerce website where all products and corresponding information could be stored in one platform and be displayed directly on the website.
As part of this project, they also needed the pro-touch website to enable online and POS sales of personalized products. The target group for their ProTouch brand is the 14-30 age group who are used to the concept of online shopping rather than going to a store. A main component of this piece of the project was for the shopper to be able to personalize their purchase directly on the website by choosing a color, design, and style.
Solution
Consolidated Data: all data can be stored in a single-source with Pimcore’s consolidated platform that encompasses PIM, DAM, CMS, and commerce.
eCommerce Website: With this implementation, ProTouch’s wide variety of product data including images and data sheets could be stored and managed all together with an eCommerce website able to be created directly from this data.
Product Personalization: As for their need to enable users to personalize products directly on their website, this capability was also implemented with Pimcore. Pimcore was able to create an online configurator for desktop, mobile, and in-store use. The configurator is a web based tool that enables users to design personalized tricots. It can design tricots for soccer, handball, and other sports. The key to the configurator is the user-centered, responsive interface that adapts to the screen. With this screen, users can freely personalize tricots with colors -- Pimcore provides over 180 million pattern combinations. As part of the solution, users can also view a 3D image of the product to further enable them to make the right purchasing decision.
